Banks face constant competitive pressure from their digital-native FinTech counterparts, which attract younger, digital-native customers, who value seamless digital experiences, real-time services and innovative offerings. Traditional FIs often find themselves unable to compete in this space without making comprehensive — not to mention expensive — digital renovations, a challenge that can be extremely difficult to […]
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From enhancing productivity and efficiency to revolutionizing customer experiences, artificial intelligence (AI) could reshape the future of work and commerce. PYMNTS interviewed Javed Khan, senior vice president and general manager of Cisco Collaboration, to gain a deeper insight into this technology. Khan oversees the Webex product portfolio, including collaboration devices, the Webex Suite, and more. He shared his […]
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While tasked with caring for our collective health, the healthcare industry is in need of relief for a condition of its own: a payments ecosystem rife with inefficiencies that have detrimental impacts — not just on organizations but also on the quality and cost of patient experiences. Digital payments offer a solution, but as digital […]
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The Asia-Pacific (APAC) region contributed roughly two-thirds of global growth last year. PYMNTS Intelligence recently studied Growth Corporates, or mid-market firms, in the APAC region to determine how they leveraged working capital solutions as part of our “2023-2024 Growth Corporates Working Capital Index” series. The series, which was commissioned by Visa, also examined working capital patterns […]
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In the shipping and logistics space, preferences among clients vary widely: some favor national services while others opt for smaller regional solutions that promise rapid delivery. According to Gregg Zegras, EVP and President of Global eCommerce at Pitney Bowes, the global shipping and mailing company falls into the latter, honing in on the small parcel, […]
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Earnings season has begun, and at least initially, investors seemed nonplussed. Despite resilient consumer spending, inflation’s sticky too — and pressures are evident in the CE 100 Index, especially on lower-income households. Banking names led the headlines, as the group was down by 4.1% through the week. The Banks Weigh In J.P. Morgan shares were […]
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Google is pulling links to California news sites ahead of pending news-focused legislation. That bill, dubbed the California Journalism Preservation Act (CJPA), would require Google to pay for providing news content. Jaffer Zaidi, Google’s vice president of global news partnerships, said in a Friday (April 12) blog entry that the tech giant would conduct “a short-term […]
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No pet parent relishes the idea of their dog traveling in a plane’s cargo hold. A new service by subscription dog treat company BarkBox aims to end that situation for pet lovers who can afford it. As Bloomberg News reported Friday (April 12), Bark Air lets dog owners reserve flights on Gulfstream 550 private jets, with all members of the […]
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Antitrust regulators are reportedly not convinced by artificial intelligence (AI) firms’ suggested hands-off policy. Speaking at an antitrust conference in Washington last week, Federal Trade Commission (FTC) Chair Lina Khan said technology companies have attempted to “dazzle” policymakers with the promise of AI, but to no avail, Bloomberg News reported Friday (April 12). “There’s no […]
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Change Healthcare is reportedly facing a new ransomware attack following a massive breach in February. According to a recent report by Wired, a ransomware group called RansomHub has since last week posted to its dark-web site that it has four terabytes of data stolen from Change Healthcare, which processes claims for healthcare giant UnitedHealth Group. RansomHub is threatening […]
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