Tired of proverbially picking their way through online resale marketplaces, consumers are looking for more streamlined secondhand shopping experiences that more closely resemble the ease and simplicity of buying new. In an interview with PYMNTS, Gayle Tait, CEO of Trove, a white-label resale platform for brands, said consumers are looking for branded secondhand shops to […]
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Card-linked offers — those special promotions designed to encourage consumers to use their credit and debit cards at specific locations or for specific items — are used by about 2 in 5 cardholders. As PYMNTS Intelligence found in researching “Card-Linked Offer Growth Hinges on First-Time Users,” a report completed in collaboration with Banyan, only 22% […]
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Uber says it has made an investment exceeding $1 billion in benefits for its California drivers and couriers since 2020. This investment is aimed at enhancing the working conditions and overall well-being of its vast network of drivers and couriers across the state, the company said in a Thursday (April 26) blog post. The initiative […]
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ByteDance reportedly will not sell its U.S. TikTok business, even if it loses its legal battle in the United States. The company said late Thursday (April 25) in a post on another app that it owns, Toutiao, that reports it was considering a sale “are untrue,” the Wall Street Journal (WSJ) reported Friday (April 26). This report comes two days after […]
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With consumer spending increasingly motivated by deals and seasonality, Amazon is gearing up for its tenth-ever Prime Day savings event, as Doug Herrington, CEO of Worldwide Amazon Stores, announced via LinkedIn Friday (April 26). “Last year, we had our biggest Prime Day in our company’s history: Prime members purchased more than 375 million items worldwide […]
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Artificial intelligence (AI) holds the promise to transform all manner of industries — helping banks, in particular, improve their anti-money laundering (AML) efforts. But as Chris Caruana, VP of Strategy at Hawk:AI, Ramon Ramirez, director of AML/KYC Operations at Western Alliance Bancorporation, and Miguel Navarro, head of Client Identity Verification and Authentication at KeyBank, told […]
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With Small Business Week coming up April 29, it’s a good time to focus on the restaurant sector, because according to industry data, 90% of restaurants meet the criteria. In fact, 70% of them are single-unit operations. And when you’re dealing with the changing dining and payment preferences of the consumer, restaurants need to get as much data and […]
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Companies can leverage customer data and use technology to prosper in uncertain times, i2c Global Head of Operations John Bresnahan writes in the new PYMNTS eBook, “The Implications of Uncertainty.” The direction of the United States and world economies is uncertain and geopolitical risks seem to be growing. What are financial institutions to do […]
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For the companies populating the FinTech IPO Index, earnings have been part of the continuing avalanche of headlines this past week. Earnings Begin to Trickle In Oportun shares soared 32.5%. The company this week announced preliminary results that showed expected revenue ranges of $248 million to $250 million in the first quarter, down from $295.5 […]
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Lenders in key global markets offer an ever-increasing range of consumer credit products. Still, consumers express dissatisfaction with the current options. Just 50% of consumers across six major economies are highly satisfied, with rates in Australia and Japan particularly low. While younger individuals tend to be more satisfied than their older peers, just 60% of […]
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Capital One’s first quarter results showed consumers continue to spend on their cards — and management touted the benefits of the proposed $35 billion buyout of Discover Financial Services. Purchase volume on its cards was up 6% year over year to $146.6 billion, but was 7% below the fourth quarter of 2023. The company’s supplementals […]
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Snapchat parent company Snap believes that augmented reality (AR) will be “one of the most meaningful advancements in computing that the world has ever seen.” Evan Spiegel, CEO of Snap, said this Thursday (April 25) during the company’s quarterly earnings call. He said that Snap considers AR to be one of the company’s three strategic priorities, alongside revenue […]
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As experts hint at the nearing technical limits of large language models (LLMs), the spotlight turns to retrieval-augmented generation (RAG) — a promising advancement that could redefine artificial intelligence (AI) by merging information retrieval with natural language generation. LLMs have led AI technology and improved various applications. However, their tendency to generate false information has limited […]
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In Walmart’s sprawling distribution centers, a quiet change is underway. The retail behemoth is preparing to deploy a fleet of 19 autonomous electric forklifts across four of its facilities, marking a significant step forward in integrating AI-powered robots into industrial settings. As these machines take on the repetitive and strenuous tasks of moving goods, they offer a glimpse into a future […]
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TikTok owner ByteDance would reportedly rather shut down the social media platform than sell it. That’s what the firm plans to do if it is unsuccessful in its legal efforts to fight legislation that would ban TikTok from app stores in the United States if it is not sold, Reuters reported Thursday (April 25), citing unnamed sources. ByteDance considers TikTok’s […]
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The Federal Trade Commission (FTC) is taking action against doxo, saying the bill payment company misleads consumers and tacks on junk fees. The agency filed a federal court complaint alleging that doxo violated the FTC Act, the Restore Online Shoppers’ Confidence Act and the Gramm-Leach-Bliley Act, the FTC said in a Thursday (April 25) press release. “Doxo intercepted consumers trying to reach their billers and […]
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OneShield has partnered with One Inc to deliver a digital payment solution for the insurance industry. One Inc’s payment product integrations designed for the insurance industry will now be accessible through OneShield’s customer-facing marketplace of insurance technology solutions, the companies said in a Thursday (April 25) press release. “With One Inc’s industry-leading payment solutions now available in the OneShield marketplace, we can […]
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