Program uses a combination of AI and live event monitors to ensure safety
Building upon the company’s recently launched 24/7 live guard protection, SimpliSafe has announced it will be giving select customers early access to its live guard outdoor protection service. This new monitoring service incorporates a double-layer approach to home security, combining AI with a team of monitoring professionals to prevent crime before it happens.
SimpliSafe’s live guard outdoor monitoring service is designed to prevent crime by keeping watch over the perimeter of the customer’s home and deterring potential intruders from breaking in. If a trespasser or potential intruder is detected, SimpliSafe monitoring agents intervene before they can enter the home. If warranted, the monitoring agents can even dispatch police, providing another layer of security to the home.
“For decades, the home security industry has remained reactive, jumping into action only when a break-in is already in progress. SimpliSafe has set out to challenge this standard and to offer our customers new, more proactive ways to feel and be safe,” said Christian Cerda, Chief Executive Officer at SimpliSafe. “Live outdoor monitoring is our latest breakthrough, combining AI and advanced technology with expert monitoring professionals to stop crime before it even happens. This is a true game changer in customer safety.”
When a customer’s SimpliSafe system is armed, their outdoor camera keeps watch over their home’s perimeter. With live outdoor monitoring, the service uses advanced AI to detect when someone is approaching the home and determines if the person matches any of the customer’s saved profiles. If the person doesn’t match any of the customer’s saved profiles, a monitoring agent can use the camera’s live video to confirm any imminent threat and deter potential intruders by speaking to them in real-time using the camera’s two-way audio and triggering sirens.
True to SimpliSafe’s steadfast commitment to privacy across all products and services, live guard outdoor protection is designed to give customers complete control of their privacy. SimpliSafe gives customers total control over which cameras our agents monitor and when. With outdoor monitoring, customers also have the ability to easily create and delete profiles of friendly faces within the app, so they can be confident they are only receiving alerts for unidentified persons. Additionally, all live and recorded videos are securely encrypted and are not accessible by monitoring agents after an event has been reviewed and closed.
Live guard outdoor protection will be available to all customers later this year.
To learn more about the Early Access Program and how new live outdoor monitoring is designed to prevent crime, please click here.
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