Hey, IT support is Adventureland, not Fantasyland!
It's a Sunday afternoon in the 1990s, and this contract support pilot fish is enjoying the day at a theme park with his family when his pager goes off.
"Finding a phone booth was a bit of fun, as the daily parade of cartoon characters and loud music seemed like it was happening all around," says fish. "But I found one, and called back the number on the pager."
The user on the other end has a decidedly irate tone: "My workstation is dead, and I've got some reports due on Monday morning."
Fortunately, fish knows that this company uses diskless network workstations that are basically all the same -- a user's desktop is on the server, so users can log into their own desktops from any workstation. And he remembers that the office space consists of two-person cubicles, with a workstation on each desk.
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