Salesforce broadens Slack integrations across Customer360 apps
Salesforce unveiled the latest steps in its plan to connect Slack’s team collaboration platform with its Customer360 product suite on Tuesday, as it seeks to create a “digital HQ” for customers.
Salesforce bought Slack for $27.7 billion last year to provide a collaborative layer around its various apps; the acquisition officially closed two months ago. The company unveiled an initial set of integrations last month, promising new ways to access Salesforce Sales, Service, and Marketing Clouds from the team collaboration app, as well analytics tool Tableau.