How One Small Business Is Using Canva To Bring Its Vision To Life

Communicating the Importance of Tea Culture:

“Brooklyn Tea strives to be a place, both virtually and physically, where people feel the communal nature of tea culture and see it dignified, and embraced.”

How Appearing in Beyoncé’s the Black Parade Route Affected Business:

“Prior to Beyoncé’s list, we were shipping out about ten online orders a month, and then we were in a new business lane and we were trying to quickly develop systems and procedures for shipping 50 to 100 orders a day!”

On Cultivating a Digital Community:

“We’ve adopted and adapted what we’ve learned from in-store interactions, events, and festivals with how we operate online. We use digital tools like email and social media to have a two way conversation with our customers. We listen to their needs and create fun and informative content as a response.”

On Unifying Brooklyn Tea’s Vision:

“We carefully and thoughtfully created this brand to evoke certain emotions and we want that to be felt regardless of the locality, so having consistent branding at all our locations is of the utmost importance to us.”

The Wrights on the Importance of Community:

“Our communities are critical to our expansion. First and foremost, they are our advertising and PR departments. Our first big write up was a customer who we didn’t know was a journalist. Moreover, every time a customer shares our posts or posts on their own social media feed, we expand a little more.”

How Brooklyn Tea Maintains Authenticity:

“Authenticity is our strongest component for success. Our product is pure and our presentation is honest. We try to be our true selves at all times and we encourage our staff and customers to do the same.”

Describing the Challenges of Growing a Small Business: 

“The hardest part of growing a small business is trying to figure out how to simultaneously establish demand from customers, have capital to expand when that demand happens, and have the know-how around strong systems management so you build efficiently and effectively.” 

The Wrights on Being A Black-Owned Business: 

“We incorporate our Black identity with a lot of power but very little effort. Whether it’s through our physical appearance as the couple with long flowing locks and an Afrocentric sense of style or it’s our decision to open shops in predominantly Black neighborhoods where loose leaf tea hasn’t been readily accessible or commonplace—we naturally incorporate our Black identity because we don’t work in a space where we ever feel the pressure of compartmentalizing who we are.”

How the Wrights Address Design Challenges:

“Our design has been a mix of doing it ourselves and hiring talented professionals. As you can imagine, talented designers are expensive and we can only afford them for major projects with far reaching implications. For daily design, we rely on our own talent and know-how, which is limited as non-designers.”

How Brooklyn Tea Believes Canva Can Help Them:

“We want to use Canva to ‘punch above our weight’ from a design perspective. We are a teeny-tiny company, but we want our design to look professional and consistent across all of our assets. We think with cleverness and with the tools provided by Canva, we believe that we can do that.”

The Importance of Strong Visuals:

“The ability to create professional looking, visually appealing content is key to our growth and sustainability. Our in-store and online sales are greatly dependent ›on keeping our customers and potential customers engaged, entertained, and educated. Much of this starts with having a strong initial visual presence.”

The Wrights Describe Working With Brittany Bosco:

“We know Brittany Bosco has experience creating campaigns for major brands and is a small business owner herself. We hope to learn from her insights on aesthetics in the digital space and use them for our future campaigns.”

On Understanding Canva’s Functionality:

“Canva is a tool that we have a basic understanding of. We’ve already learned about some of the Canva for Teams features and we hope to learn more about how we can use the platform more often and effectively.”

The Next Steps for Brooklyn Tea:

“We envision Brooklyn Tea as a multifaceted household name. We see ourselves carving our own path in the sectors of bottling, store franchising, and “big box” retail. Tea is versatile and we want our brand to grow to reflect that.”