Facebook also hired human contractors to listen to audio from its Messenger app
Facebook has been hiring third-party contractors to review and transcribe audio clips of its users, according to a new report from Bloomberg. Facebook claims it stopped using human workers to review audio clips “more than a week ago,” noting that the contractors were previously hired to check whether anonymized conversations were being correctly transcribed on the Messenger app.
Since 2015, Messenger has offered a feature to transcribe voice clips to text, although it is turned off by default. Facebook claims only those who opted in to the feature had their audio clips reviewed by third-party contractors. However, according to its support page, if even one person in your chat has consented to Facebook transcribing the conversation, any...