DETROIT (AP) — Despite adding sophisticated electronic safety features and touch screens that once were prone to glitches, most automakers improved their reliability scores this year in an annual survey of new-car buyers.
The latest survey by the J.D. Power consulting firm determined that quality improved for 21 of 33 auto brands in the survey.
Touch screens, voice recognition and Bluetooth technology have long been bugaboos for automakers, and for years they have brought down scores in the surveys.
The improvement in part is due to people getting used to new technology, but automakers also are simplifying the devices, taking out screens that seemed cool but were hard for users to grasp, she said.
GM's Chevrolet Spark led the city car segment, and the Buick Cascada convertible tied with the Scion tC for top sporty car.
GM's Chevy Equinox and GMC Terrain tied for top compact SUV, and the Chevy Tahoe was the most reliable large SUV.
