Pondering the store's future in an age of web buying
Even big-box retailer Target Corp., which had enjoyed rebounding sales amid an overhaul, was not spared from the doldrums.
Many stores have been overhauling their businesses as they aim to cater to shoppers increasingly buying more online or heading more often to off-price stores to get deals.
[...] online leader Amazon.com Inc. could supplant Macy's as the nation's largest apparel seller next year.
— STORES AS DISTRIBUTION HUBS- A GAME CHANGER?: Macy's Inc. was among the first major retailers to start shipping merchandise from the store to shoppers' homes a few years ago.
Stores had enough problems making sure they had the right inventory in the store at the right time — and the right number of workers based on customer traffic.
Michael Tobin, senior vice president of strategy and innovation at Macy's, says it's working out those issues.
[...] a growing number of shoppers are considering the resale value of the item before they buy in a regular-price store.
Tracy Dinunzio is CEO and co-founder of Tradesy.com, which allows shoppers to buy and sell designer handbags and clothing.
Macy's has teamed up with thredUP, an online consignment shop, allowing customers to get Macy's gift cards based on items they get rid of.