If you have little experience with using body language to enhance your communications, here is a new study that reinforces its importance. Researchers at Ohio State University have identified a universal facial expression that expresses negative emotion. It is used in an identical way by speakers of English, Spanish, Mandarin Chinese, and American Sign Language (ASL)—this last one being even more significant. The “Not Face” consists of a furrowed brow, pressed lips, and raised chin—and in the study it always accompanied negative verbalizations by its wearer.
The not face is expressed as though by instinct, and at the same frequency ...