NORWEGIAN airlines are known for offering their passengers low-cost long-haul flights to exciting destinations.
The budget airline was once on the brink of collapse but has since made a comeback with its fleet of Boeing 787. Here’s what you need to know when booking your seats.
The affordable airline pride themselves on offering families holidays for less, but spacious seats onboard any aircraft aren’t always guaranteed.
Sun Travel have worked out where all the best and worst seats are so you don’t have to.
Seat A – F on row one might be standard economy, but yet they offer extra legroom.
Thankfully the seats positioned near the plane’s exits also provide a generous amount of legroom that passengers will appreciate on long-haul flights.
Passengers can find this legroom on row 14, seats A – F.
If you’re keen to start your holiday, then beat the queues by booking any seat in the front row.
Failing that, you’re guaranteed to get off the plane quicker by simply booking any seat on row 14 because you’ll be nearer to the plane’s second exit.
If worse comes to worse, we recommend holidaymakers book an aisle seat, because you’ll have a head start at finding your hand luggage and making your way towards the exit.
If you are looking to capture the breathtaking views during your flight, you should book a window seat (either A or F).
Whether you’re flying over the Atlantic Ocean or above the clouds at sunset, being seated near the wing of the Boeing 787 guarantees the best skyline snaps.
If you’d like to be among one of the first passengers to be served refreshments, then it’s best to book a seat in row 31 at the back of the plane.
With trolley carts circulating from the back of the aircraft, these seats will ensure you’re served first.
If you’re booking an overnight flight, you might like to get some sleep so that you arrive at your destination well-rested.
Window seats give passengers the best chance at having uninterrupted snooze, without other passengers disturbing you.
According to the Norwegian Air seating plan, all seats are standard recliner seats with regular legroom and comfort.
Seats on row 31 have no recline and a maximum chance of interruption from the galley and the nearby toilets.
Any seat on row 31 should be avoided because they offer no legroom and the seats do not recline.
Seat A on row 10 has been highlighted as another problematic seat because it has no window and does not recline.
Seats A and F on row 11 also have no window, which is no fun, especially on a long flight.
A look at your rights if a flight is delayed or cancelled, when your entitled to compensation and if your travel insurance can cover the costs.
What are my rights if my flight is cancelled or delayed?
Under UK law, airlines have to provide compensation if your flight arrives at its destination more than three hours late.
If you’re flying to or from the UK, your airline must let you choose a refund or an alternative flight.
You will be able to get your money back for the part of your ticket that you haven’t used yet.
So if you booked a return flight and the outbound leg is cancelled, you can get the full cost of the return ticket refunded.
But if travelling is essential, then your airline has to find you an alternative flight. This could even be with another airline.
When am I not entitled to compensation?
The airline doesn’t have to give you a refund if the flight was cancelled due to reasons beyond their control, such as extreme weather.
Disruptions caused by things like extreme weather, airport or air traffic control employee strikes or other ‘extraordinary circumstances’ are not eligible for compensation.
Some airlines may stretch the definition of “extraordinary circumstances” but you can challenge them through the aviation regulator the Civil Aviation Authority (CAA).
Will my insurance cover me if my flight is cancelled?
If you can’t claim compensation directly through the airline, your travel insurance may refund you.
Policies vary so you should check the small print, but a delay of eight to 12 hours will normally mean you qualify for some money from your insurer.
Remember to get written confirmation of your delay from the airport as your insurer will need proof.
If your flight is cancelled entirely, you’re unlikely to be covered by your insurance.
