ROKU customers have been warned that they might fall victim to a cheeky remote prank at the hands of their neighbours.
It sees the prankster switch off your TV from afar, while you’re still watching – even when your Roku TV remote is right next to you.
Roku TV remotes use infrared (IR) technology, which is used by many other devices, including:
When these types of devices are near each other, its possible that a command meant for one device may also cause a different device to perform a random action.
“My LED [lights] and Roku remote share IR frequencies so every time I turn the volume up I have a rave,” one person wrote on X (formerly Twitter) alongside a video of their lights flashing.
Although it is uncommon, there is one example Roku uses where the remote for a Logik L3HDVD19 DVD player can perform actions on your Roku TV instead.
As the company explains: “When these devices are too close, button presses on the Logik remote can unexpectedly control aspects of your Roku TV like powering on/off the screen, adjusting volume, and switching inputs.”
The issue is fairly common knowledge – and is common enough for Roku to have a help page on its website about it.
“Tonight, I’m tempted to drive around the neighborhood turning random people’s TVs off,” another person wrote on X (formerly Twitter).
If you not worried about pranksters – but are concerned or annoyed about “undesired control” of your Roku TV, there are X ways to prevent it.
According to Roku: “To operate reliably, an IR remote must be pointed directly at the IR receiver on the device it is intended to control with nothing blocking the signal.
“There is some margin for pointing the remote higher or lower, but IR remotes typically do not work as well when pointed significantly to one side or the other.
“Knowing this, moving the interfering devices away from each other horizontally may provide the best solution.”
However, Roku added that moving a device only a few inches may be enough to prevent the behaviour.
“In the ongoing example, try moving the Logik DVD player to the left or right of your Roku TV,” the company explained.
“If there are no improvements when positioning the player to one side, try the other.
“Once you find a suitable location for both devices, be sure to point the appropriate remote directly at the device it controls and away from the device it does not.”
Here are some voice commands to try with your Roku mobile app, as revealed by the TV giant itself...
