A PASSENGER was left stunned after an airline returned his bag to him looking like it was “mauled by dogs”.
Andrew Glykidis had checked his bag in on a Qantas flight when travelling from Sydney to Brisbane.
The 31-year-old was then stunned to find his destroyed suitcase at baggage claim after he landed.
Not only was the bag completely empty, but the exterior had been torn to shreds.
He told local media: “It honestly looked like it was fed to a bunch of pitbulls or hyenas.
“When I bought it home and unpacked it my mum saw it and said, ‘did they feed it to a bunch of dogs or something?'”
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The remaining contents which survived the damage were returned wrapped in a plastic bag.
Despite paying AUD$500 (£294) for his flights, he said the damage done to his bag and contents is around AUD$2,000 (£1,179) – but the airline initially only offered him AUD$112 (£66) in compensation.
A Qantas spokesperson apologise for the damage and said they are offering $500 of compensation instead.
They said: “We have reached out to Mr Glykidis to sincerely apologise for the damage to his luggage and have offered compensation of $500 as well as covering the costs of the bag and its contents.”
It comes just days after a man was left stunned when a passenger took his suitcase by mistake – only to return it completely destroyed.
Another woman was left stunned after her husband received his suitcase bag – only for it to be completely shredded.
According to the Civil Aviation Authority (CAA), the airline is at fault for broken and damaged suitcases under the Montreal Convention if you have checked your luggage.
An ABTA spokesperson told Sun Online Travel that passengers should immediately report the damage to both the airport and the airline, and take photos of the damage.
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A baggage handler has revealed why you should always check in hard suitcases, not a softer one.
Hard cases are much less likely to get damaged when checked in.
