AN ex-Sephora employee has exposed store secrets about how to get free products and what it means if employees keep offering baskets.
A former worker at the beauty megastore shared some behind-the-scenes knowledge on TikTok, revealing that it’s possible to get a free sample of just about anything you want.
A TikTok beauty influencer named Serena, who goes by @sereenaoc on the platform, has gone viral for using her insider knowledge to show how beauty lovers can save money on their favorite brands at Sephora.
“Sephora things that you didn’t know from an ex-Sephora employee,” Serena says at the start of the video.
The first hack Serena shares is that customers can get samples of almost any item in the store, within reason.
Serena says customers can technically get as many samples as they want, as long as they don’t abuse the privilege.
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Sometimes foundation and concealer samples can last for months before needing a refill.
“Try not to ask for lipstick samples. I promise you they’ll probably internally hate you for it,” she says.
She further explains that they’re really difficult to make.
“Also, it’s not sanitary. It’s disgusting,” she adds.
The second tip Serena shares is that customers are able to get fragrance samples of any perfume they want.
“You’ve been dying to wear that Gucci fragrance? Girl, you get that Gucci fragrance,” she insists. “They have to make it for you.”
Serena also divulges a Sephora secret that many people probably never realized and now won’t forget.
“If they consistently offer you a basket and you decline, and they keep offering you a basket… they’re watching you,” she claims.
Next, Serena offers her opinion on Sephora’s loyalty program.
“Beauty Insider point rewards? They’re trash,” the TikTok user states.
That detail may come as a shock to many store regulars that utilize reward points consistently when shopping from the beauty chain.
But, she says, there’s a better way to get those freebies.
“If they’re a liquid or cream, you could probably get a sample of it and save your points,” claims Serena.
This money-saving life hack relates back to Serena’s first tip about taking as many samples as you want.
Finally, Serena closes out the TikTok video by offering a gem to anyone new to wearing makeup and to the beauty industry.
“They have free beauty classes. Go online and sign up for one. It’s free,” she says.
Viewers of the TikTok video showered it with comments about what they learned and suspicions that Serena confirmed.
“I figured you guys watched us cuz one time a lady wouldn’t stop bothering me til she told me to put my lipgloss back. She thought I stole it even tho,” one user commented.
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“You can take a beauty class from them even if you don’t work there? I thought it was only if you worked there,” a viewer asked.
“Omg! They’ve done the basket thing to me. I thought they were being extra nice,” another commented.
