ULTA is the mecca of beauty products.
You can find makeup, skincare, and hair care from so many different brands and at various price points all in one well-organized location.
A former Ulta employee revealed a little-known fact about the store, and it’s something that should keep potential thieves in check.
Posting to TikTok, the former employee named Tanya Wright answered the prompt: “Tell me a company secret that you can share because you no longer work there anymore.”
Tanya began: “Ulta… we are told to never chase anyone. Let them take the merchandise. They have insurance for that.
“We are, however, told to be so nice to you, so overly nice that it makes you so uncomfortable that you’re just going to be like ‘Oh that’s ok, don’t need anything. I’m just gonna leave.’”
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Although it may seem like this policy allows shoplifters to get away with stealing products from the store, Tanya said to think again:
“But, if you do a run in and a run out, an employee will actually check to see if there is a car you’re in, and if there is a license palate.
“You have also been recorded, and you will be blasted to every single store, and everyone is going to know to look for you.”
She said that the police will also be contacted about what transpired.
In the comments section, Tanya also claimed that security is “not allowed” to chase anyone either, rather they serve as a deterrent to would-be thieves.
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