Delivery giant DHL Express has appointed current Americas chief executive Mike Parra as CEO for DHL Express Europe, whilst Andrew Williams, chief executive of DHL Express Canada, will take on the role of the new regional CEO for the Americas from 1 January 2024.
The new recruits will report to John Pearson, global CEO for DHL Express, and will be members of the DHL Express global management board.
As the newly appointed regional CEO for Europe, Parra (pictured) will manage the operations of the DHL Express business across more than 60 countries and territories. In this capacity, he will lead a team of over 46,000 employees dedicated to serving a customer base exceeding 1.3 million. Parra will be based in Madrid, Spain.
Parra has held the post of Americas CEO since 2016. During this time he led the DHL Express division in doubling its revenue, as well as adding more than 12,000 jobs and expanding its operational footprint in the region, most recently with new regional hubs in the US, Mexico and Canada, and historic new direct in-network flights to Argentina, Chile and Brazil.
John Pearson welcomed the new appointments, which he said recognise the "strong leadership and commitment to service excellence" shown by both Parra and Williams.
He added that Parra's achievements included consistently strong revenue and profit growth, network expansion and "an intense focus on employee engagement and well-being", adding: "I’m excited to have him lead the organization in Europe."
Pearson added: "Andrew Williams has been a great leader for our organization in Canada, growing revenue by nearly four times during his tenure and increasing our market share in the country. I trust that with his strong business acumen and commitment to innovation, people development and customer satisfaction, he will continue moving the Americas region forward.”
Williams began his career in logistics as a frontline sales executive at Loomis Express in 1996. Upon the integration of the Loomis business in 2002, he remained with DHL Group, taking over the position of sales director for Eastern Canada DHL Express. He moved laterally into the role of vice president and general manager for Ontario DHL Express in 2004 and then returned to the commercial function in 2009 as VP sales, marketing and customer Service for DHL Express Canada.
In late 2011, Williams took on the regional role of VP of sales & marketing of DHL Express Americas and had dual responsibilities as the board sponsor of the DHL Express Caribbean area. In 2015, he was appointed CEO of DHL Express Canada. During his time in the role, the Canada team doubled in size, and the country became a top-five inbound volume country in the world for DHL Express.
In his new role as regional CEO for the Americas, Williams will be responsible for the management of the DHL Express business in more than 55 countries and territories, leading more than 29,000 employees who serve more than 600,000 customers. He will be based at the DHL Express regional headquarters in Plantation, Florida.
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