ChatGPT users were met with loading screens and unanswered questions last night after the artificial intelligence platform went down.
Over 50,000 people reported problems with the chatbot from 6pm last night, according to the monitoring site Downdetector.
People flocked to social media during the ‘major’ outage to complain they were not receiving answers to their Boxing Day prompts, while others noted issues with OpenAI’s Sora video-generation model.
At 2am, Chat GPTs operator OpenAI, which is valued at $157 billion, said the platform had ‘mostly recovered’ and that they were ‘continuing to work on an overall fix of the bug.’
People are still reporting issues accessing their chat history with the AI, although others have said that they can use this function again.
Reports of issues with the server have now subsided and users are once again able to probe the chatbot and look back over previous conversations.
It is not yet known what caused the ‘high error rates’ on ChatGPT and Sora, with users told ‘Internal Service Error’ in response to queries, but OpenAI said they ‘will run a full root-cause analysis of this outage and will share details when complete.’
While the artificial intelligence was out-of-action, users complained on social media about being left to their own devices
‘ChatGPT down so now I gotta use my own brain like this is the f***ing 1700s,’ said X user @emilybernay, adding a video calling the outage a ‘terrible situation.’
One reddit user even feared that the AI had banned them for crying about their ‘Xmas family problems for 5 hours’, while another complained that ‘life is boring without ChatGPT.’
This is not ChatGPT’s first outage, many also experienced technical difficulties in early June this year, when it went down for a few hours.
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