The issue with the update released by CrowdStrike, impacting computers using Microsoft's Windows operating system, was clarified by CrowdStrike as not a hacking incident or cyberattack. CrowdStrike apologised for the issue and assured users that a solution was being prepared. Although not all users utilise CrowdStrike's Falcon platform, it is a prominent cybersecurity provider, especially in critical sectors like transportation, healthcare, and banking, where system reliability is paramount.