Audi drives repairs with telepresence robots' help
A mechanic working at an American Audi dealership is stumped by a problem with a car.
Solving the problem would be so much easier if a technician from the manufacturing plant in Germany could look over his shoulder, hear the noise the car was making and see under the hood.
Impossible, right?
Well, actually, it's not.
Audi, a German automobile manufacturer, has been testing telepresence robots in 68 dealerships across the United States. They're also piloting a few in Mexico, Singapore and Germany -- but the main test bed is in the U.S.
The company is using VGo robots , made by Cambridge, Mass.-based Vecna Technologies to improve communication, save money and get cars repaired faster.
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