Leah Reich was one of the first internet advice columnists. Her column "Ask Leah" ran on IGN, where she gave advice to gamers for two and a half years. During the day, Leah is Slack’s user researcher, but her views here do not represent her employer. How to be Human runs every other Sunday. You can write to her at askleah@theverge.com and read more How to be Human here.
Dear Leah,
I was never the best at writing a good beginning for an email, and this sentence only serves to demonstrate the need for asking this particular first question: What's the line between self-confidence and having pride in one's self and achievements, and hubris and arrogance? How can I talk grandly of myself (which seems to be the de facto way of demonstrating...