“As TSA continues to adopt biometric identification technologies and leverage artificial intelligence (AI) to enhance screening procedures, it is imperative that Congress evaluates the cost-effectiveness, operational impact, and privacy implications of these advanced tools,” a Jan. 8 letter sent to GAO Comptroller Gene Dodaro and shared with Nextgov/FCW reads.
Reps. Mark Green, R-Tenn., and Carlos Giménez, R-Fla., sent the letter with the goal of ensuring that the deployment of these technologies has a proper return on investment while adhering to existing federal data protections.
The lawmakers are seeking information on overall cost-benefit analyses amid AI deployment; impacts to operational efficiency; TSA’s existing privacy and data protection measures; TSA’s use of biometrics compared to other agencies; and projected long-term costs and benefits of AI and biometric tech expansion at TSA checkpoints.
The TSA has long worked on employing AI and biometric technology to operationalize and enhance security measures at U.S. transportation hubs and checkpoints. The protections around the personal data used in these technologies have frequently come under fire from cautious experts and lawmakers, who have questioned TSA’s use of Americans’ personally identifiable information.
In January 2024, the National Academies of Sciences issued a report calling for increased federal action to prevent the sensitive U.S. citizen data that is harvested at these checkpoints from being leaked.
In late 2024, TSA’s Chief Technology, Data and Artificial Intelligence Officer Matt Gilkeson spoke with Nextgov/FCW about the future of AI in the agency, focusing on talent acquisition and generative AI deployment while keeping safety in mind.
“We're focused and honing in on responsible use,” Gilkeson said. “TSA, from day one of our creation with any technology we deploy, has always looked at the technology from a lens of function, safety, security, equity and accessibility. We're looking across our existing policies and authorities to make sure that when we do execute a test event, we are accounting for any additional kind of responsible use principles that we need to make sure are there.”
Per TSA, participating in testing of biometric technology is voluntary, and travelers can opt out.
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