AI & ML
In today's digital age, seamless communication between businesses and customers is paramount. Recognizing this, Meta, the parent company of WhatsApp, has taken a significant step forward by integrating AI-powered features into the WhatsApp Business app. This update empowers businesses to automate responses, personalize communication, and ultimately, enhance customer engagement. Let's delve into the details of these AI features and how they are transforming the WhatsApp Business experience.