As befits a high-flying India: It is natural for Indians to expect that Air India will become world class again—as soon as possible!

Air India's privatization under Tata is expected to revive its past glory. The author experienced a positive change in service aboard a new Airbus350-900. However, the airline's sarkari legacy persists. Overhauling the work ethic and fleet renewal will take time. India's rising standards demand world-class service. Air India's transformation is crucial for the nation.