To please clients, certain agencies illegally place workers in roles based on certain protected characteristics like race, age, or gender.
By March 2015, an unnamed job seeker we’ll call “Mary” had grown frustrated. She had been trying in vain for almost two years to get work through staffing agency BaronHR, which places applicants in security, hospitality, transportation, and technical roles. Mary decided to visit BaronHR’s office in Carson, California, to inquire about a position in-person.