Paypal issues global incident alert, multiple products impacted

Update 7:51 a.m.: As of 7:51 a.m., PayPal has removed the incident alert from its website and says the incident is resolved.

KANSAS (KSNT) - The online financial service PayPal issued a warning for various products on Thursday morning.

At 6:15 a.m. on Nov. 21, PayPal issued a global alert after a system issue was reported to have caused issues. PayPal said merchants may see an elevated number of the following error:

HTTP 500 error for REST API calls

PayPal said the following services are being impacted:

• Account withdrawals
• Online checkout - express checkout
• Crypto
• Xoom - Receiving money
• Venmo - Credit Card, Crypto, payment requests, receiving money, sending money and instant transfers

"Our technical teams are actively working towards resolving the issue," PayPal said in the incident alert.

The company said the incident is ongoing and didn't immediately say when it would be resolved.

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