We’re Hiring: Shop Manager (Gearin’ Up)

Are you passionate about cycling and have a knack for managing both people and processes? Do you thrive in a role that blends administrative expertise with a love for community engagement?

We’re thrilled to share that Gearin’ Up Bikes is now a vibrant program of WABA! 

We’re seeking a dedicated Shop Manager to lead our shop: Gearin’ Up. In this role, you’ll be the linchpin of our operations, expertly handling administrative and financial systems, and overseeing inventory with a keen eye. This position is ideal for someone with a strong background in shop management, a deep understanding of bike parts and mechanics, and a heart fully committed to WABA’s mission. If you’re ready to steer our shop towards success and foster a vibrant cycling community, we invite you to join us as our Shop Manager, where your efforts will not only keep the gears turning but also help pedal our mission forward.

The Team

As Shop Manager, you’ll be at the heart of a collaborative and dynamic team. Together with the Program Director and additional mechanics, you’ll shape the future of our new shop, making it a hub for community, creativity, and cycling enthusiasm. This role is more than a position; it’s a chance to be part of a family united by a love for bicycling and community impact!

The Job

This full-time role involves maintaining our inventory, managing our workshop spaces, and overseeing our administrative systems. Key responsibilities include handling inventory management of bikes, parts, and tools, overseeing bike donations and sales, managing part-time bicycle mechanics, and working closely with the Program Director on various administrative tasks such as financial management, bookkeeping, retail operations tracking, fundraising, development operations, and public relations.

Start Date & Schedule: The position begins in December. This is a full-time, exempt role, requiring weekend and evening hours.

Core Responsibilities:

Manage daily bike shop operations;

• Maintain bike shop organization and cleanliness, manage staff, and process donations.
• Oversee the scheduling of work (repair, maintenance, walk in, and bike refurbishing).
• Check over completed bikes before they go to customers.
• Diagnose and complete repair and maintenance work needed on customer bikes.
• Manage office and bike shop inventory, overseeing supply purchasing.

• Assist customers in purchasing bikes, parts, and accessories.
• Utilize information systems, including Salesforce, website, and social media.

Oversee the fiscal operations and monitor the financial health of the shop;

• Oversee a Point of Sale system.
• Maintain and enhance administrative systems, including record-keeping for financial transactions, bike donations and sales, and management of all physical and digital records.
• Prepare and present financial reports for internal review on a monthly basis.

Oversee staff and volunteer management and development;

• Support volunteer orientation and collaboration.
• Manage part-time mechanics and oversee youth mechanics.

Educational Programming;

• Coordinate with the Program Director for program scheduling and community bike shop operations.

Required Qualifications:

• Proven experience in administrative and financial management systems.
• Proficient in Google Workspace, CRM databases, with a strong preference for QuickBooks expertise.
• Excellent communication skills.
• Energetic, engaging, and professional, especially with youth.
• Team player, detail-oriented, and self-motivated.
• Familiarity with computer use, social media, and fundraising databases.
• Passion for WABA’s mission.
• Knowledge of bike shops, bike maintenance, parts, and tools.
• Criminal background checks required.

Preferred Qualifications:

• Experience liaising with external parties for program enhancement.
• Experience in grant writing and editing process.

Compensation and Benefits:

• Salary Range: $54,000-$60,000
• 32 hour workweek!
• 100% employer-paid health, dental, and vision insurance premiums.
• Generous vacation, sick and personal leave.
• Up to 96 hours of paid vacation starting in your first year, with additional hours after two, five, and ten years of service.
• Up to 160 hours annually of paid sick time starting in your first year.
• Flexible use of sick leave. WABA supports and promotes the health of staff, who may use accrued sick time for unscheduled leave when not feeling well (mind or body), as well as for scheduled medical appointments.
• Paid holidays generally following the annual federal holiday calendar.
• Immediate access to WABA’s 403(b) retirement program, with up to a 5% employer match after one-year of service.
• A fun and relaxed office environment.
• Passionate, supportive colleagues who are dedicated to working together for our mission and seeing the impact of our work.

Location: 10 Harry Thomas Way NE, Washington, DC 20002

How to Apply: Please email your application package to jobs@waba.org by November 8th, 2024. 

Application Package:

• Resume
• Cover letter
• Three references (Name, phone number, email address)
• Subject Line: “Shop Manager”

WABA is committed to providing equal employment opportunities for all people, regardless of race, color, religion, national origin, marital status, political affiliation, sexual orientation or gender identity, disability, sex, or age.

As this position requires working with youth, all candidates must be willing and able to pass a background check and the DCPS clearance process.

Please understand that we do not accept incomplete applications or phone/fax applicants.