KWIKFIT’S computer system has reportedly gone down, leaving millions of Brits unable to book appointments.
The outage is believed to be affecting most if not all of the brand’s network of over 600 stores across the UK.
A local KwikFit branch contacted by SunMotors confirmed the outage, saying it was a “national problem”.
Little was known about the cause of the problem, but workers explained that the terminals were simply not working.
This has apparently left customers unable to pencil in new appointments, while staff cannot manage existing bookings.
They added that head office was “working on” getting the issue fixed but had not yet updated individual branches on its progress.
The firm manages more than 600 outlets across the UK covering all four nations and most major cities.
They offer rapid tyre fitting as well as general servicing, maintenance and MoT tests.
Outlets also offer a wide range of motoring products, including replacement batteries and an extensive range of tyres.
Kwik Fit has been contacted for comment.
This is a developing story and more details will be added as they become available.
