Why use KPIs in government?Key performance indicators (KPIs) are a valuable tool for organizations in the government and public administration industry to measure and track their performance and progress towards specific goals. These indicators allow organizations to identify areas of strength and weakness, make data-driven decisions, and improve overall efficiency and effectiveness.Key performance indicators (KPIs) are metrics used to evaluate the success of an organization in meeting key business objectives. For government and public administration agencies, tracking KPIs can provide invaluable insights into how well programs and services are functioning. As taxpayer dollars fund these organizations, it’s crucial to monitor performance and be accountable. Tracking the right KPIs also enables data-driven decision making to improve efficiency and outcomes. This article will examine why tracking KPIs is vital in the government and public administration sector.Defining KPIsKPIs are quant...
