MUSTANG, Okla. (KFOR) — Another News 4 viewer has reached out after seeing our story last week about a family moving into their Champion Home in February, before discovering that dream home was covered in black mold.
News 4 viewer Eric Riggs reached out with his complaints echoing Melissa Haskins' and her family's concerns with their Champion Home in Sulphur.
"We just want the answers, we want things fixed, we want safe homes," says Riggs.
Riggs says his roof is also punctured with nails and has been leaking since last year.
"The ceiling bridge is falling, separating," Riggs said. "We took water damage to the flooring all the light fixtures are falling out of the ceiling."
He took matter into his own hands and called another company to inspect his roof.
"He was in disbelief, he didn't believe it," said Riggs. "He's been doing this for 20 years and he said, 'I've not seen a roof this horrible before ever.'"
Riggs purchased his Champion Home from Titan Factory Direct in Oklahoma City. He says he's spoken to the general manager and hasn't been able to get help.
News 4 went to Titan Homes to speak with the General Manager, Ron Garcia. When asked about customers having issues, Garcia told News 4, "That's false."
Garcia also told News 4, "Champion has already reached a solution."
When News 4 reached out to Haskins after talking with Garcia, she said she got a surprise visitor Wednesday morning. Someone from Champion Homes showed up to test the mold in her home.
As for Riggs, he says he's out of options.
"Champion has blocked my phone number. I can't use my phone call to get any communication with them," says Riggs.
News 4 called the manufacturer's phone line for Champion Homes. The company is based out of Burleson, Texas.
No one picked up the phone and their mailbox was full.
Like Haskins, Riggs is hoping he can get some help.
"We're not looking for a fight. We just need it fixed. We need everything addressed," said Riggs.
Another viewer who emailed News 4 with similar problems said he's hired a lawyer to tackle the problems with Titan Homes and Champion Homes.
