Business Insider's reporter visited Venice, Italy, and saw first-hand how overtourism impacts its residents.
Joey Hadden/Business Insider
Tourists flock to Venice, Italy, for its canals and historic architecture, causing overtourism.
Locals are frustrated by overcrowded streets, environmental damage, and rising living costs.
I visited Venice in 2022 and saw how mass tourism negatively impacts residents, so I won't return.
The reasons tourists travel to Venice, Italy, are obvious. The city known for its canals and historic architecture feels like a fairytale.
Still, an influx of tourists comes each year, overcrowding streets, causing environmental deterioration and higher living costs. After visiting for myself in 2022, I saw the reasons locals are fed up — and two years later, those issues haven't been resolved.
I loved Venice. It's perhaps the most unique destination I've been to, with its boats in place of cars and vibrant buildings.
But seeing the European destination firsthand helped me see how overtourism impacts residents — and how I was part of the problem.
Venice, Italy, is dealing with an overtourism crisis. Tourists enter Venice, Italy.
Luca Bruno/AP
In 2024, Venice has welcomed as many as 75,000 tourists per day, BI previously reported. Venice's city center is only home to 50,000 residents.
The more than 1,000-year-old city, made up of 118 small islands, was simply not built to accommodate so many people.
The first thing I noticed in Venice was the crowds. Crowds of tourists make their way through Venice.
Joey Hadden/Business Insider
The crowds in Venice made my trip stressful, from navigating high-traffic squares to squeezing through narrow alleys with a tour group.
I imagined what it must be like for locals who spend every day surrounded by people on vacation and likely trudge through crowds just to get to work or run errands.
The bridges were especially congested.People trudge over a bridge in Venice.
Joey Hadden/Business Insider
Since Venice is comprised of more than 100 islands, there are plenty of bridges between canals — it's known as "the City of Bridges."
However, there are not enough bridges for tens of thousands of tourists.
Each time I crossed one, I felt like I was trying to get to the front of a crowded concert venue.
Packed restaurants and minimal public seating in the afternoon left me without lunch or a spot to rest.People stand and dine in a Venetian square.
Joey Hadden/Business Insider
In the middle of the afternoon, I wanted to sit, rest, and have a bite to eat. But the restaurants around me appeared to be at capacity as people stood waiting for tables. And there were only a few benches — all were full.
Eventually, I settled for gelato and sat on a shaded step. Authorities quickly gestured for me to get up. That's when I realized I was being one of those annoying tourists.
I later learned that sitting in some public spaces is an etiquette violation that can result in a fine in parts of Italy, like Rome and Florence.
For dinner, I had an easier time finding a restaurant near the city's entrance where taxis and tour buses drop off visitors.
I spotted the environmental impacts of overtourism in the canals. Weathering and erosion on the walls of a canal.
Joey Hadden/Business Insider
Venice has always been a delicate city due to its position over tectonic plates. With weak foundations, the islands are gradually sinking.
Venice regularly experiences floods from October to January. These have gotten worse in recent years due to climate change and higher tides from motor boats and cruise ships, which also increase air pollution.
Venice also experienced a drought with extremely low tides in 2023, another environmental threat linked to the climate crisis.
When the tide is low, the eroded foundations of the walls lining the canals are easy to see.
During a gondola ride, I spotted damage from high tides on homes lining the canal.Foundational damage from high tides in the canals.
Joey Hadden/Business Insider
I loved the gondola tour (no judgment!). Floating through the canals was relaxing and gave me a different perspective of the city despite the obstructed views by other boats in the water.
But some of these sights evoked a sadness in me. The tides weren't high when I visited, exposing erosion at the bases of homes.
I saw them from inches away and spotted building foundations restored by beams.
Most of the stores I saw were touristy gift shops.Tourists shops line a canal.
Over the years, more ice cream parlors, pizza shops, and gift shops with clothing, sunglasses, and other touristy trinkets have popped up.
Meanwhile, the same study found that minimal grocery stores and essential services have driven some locals out of Venice.
More than anything else in Venice, I was excited to visit Libreria Acqua Alta, a store where books are piled inside of old boats and bathtubs. People wait in line to enter a bookstore in Venice.
Joey Hadden/Business Insider
I imagined wandering the store aimlessly, as I often do in bookstores.
But as soon as I saw the line to enter, I had a feeling that the experience wouldn't meet my expectations.
Unfortunately, many other tourists had the same idea.The bookstore was packed with visitors.
Joey Hadden/Business Insider
The store was cramped. With so many patrons at once, browsing felt like waiting in line.
Since there were so many other people in front of and behind me (in addition to a line outside), I felt bad about spending too much time browsing in one area. So, ultimately, I didn't spend much time there — maybe 20 minutes.
I imagined how frustrating it must be for locals with a unique bookstore in their neighborhood to share such a space with crowds of tourists.
Although Venice is a one-of-a-kind destination, I ultimately decided it's better off without me.Clusters of tourists on a Venetian coast.
Joey Hadden/Business Insider
I'm glad I went to Venice, but I don't plan on returning. After seeing the damage mass tourism causes, I don't want to be a part of it.
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