Taco Bell leverages AI for faster drive-thru service amid McDonald’s shift away
Hundreds of new locations are expected to adopt the technology by the end of the year.
Taco Bell is embracing the use of artificial intelligence voice technology in the drive-thru lane. On Wednesday, Yum! Brands, Taco Bell’s parent company, said it would expand the use of AI to hundreds of U.S. locations by the end of 2024. Around 100 Taco Bell’s in 13 states already use the technology.