VIA Rail offers travel credits for delays exceeding one hour or trips replaced by alternate transportation when the final destination is in the Québec City-Windsor Corridor. In such cases, the travel credit is based on the cost of the portion in the Québec City-Windsor Corridor portion only.Depending on your final destination, a delay of one (1) or four (4) hours or more entitles you to a travel credit representing 50% of the fare price paid for the delayed journey (excluding accommodation price).The value of your late train travel credit is calculated on the basis of the price before taxes that you paid for the journey affected by the delay. If your tickets are for a round-trip, the travel credit is based on the journey (there or back) during which you experienced a delay, and not on the total price of your tickets, unless your train has been delayed in both directions.This credit is applicable towards the purchase of a new train ticket in the following 12 months, depending on the fin...
