Team members want to use artificial intelligence but need policies, accountability, and rewards.
In 2023, economist Richard Baldwin said, “AI won’t take your job. It’s somebody using AI that will take your job.” Since then, we have been imagining the workforce of tomorrow, full of AI power users who are not just competent in their own right, but successfully engage with AI tools to achieve results. Not quite the human-robot collaborations that play out in our favorite sci-fi movies, it is well understood that some new form of collaboration between humans and machines is coming to a workplace near you, and soon. According to Microsoft’s 2024 Work Trend Index, “41% of leaders (extremely familiar with AI) expect to redesign business processes from the ground up with AI.”
