Zepto faced social media ire after a user called out the quick commerce platform for listing coriander at an exorbitant price of Rs 131 for 100 grams.
Zepto said the system glitch had "caused significant pricing disparities" across the platform and assured that the issue has been resolved. The company said its platform is now reflecting accurate prices.
Zepto drew flak when a user from Gurugram found that 100 grams of coriander leaves were listed at Rs 131 on Zepto, and called out the brand for overpricing Dhaniya, in a post, along with a screenshot, on X.
Several netizens expressed outrage and shock, while some highlighted how the exorbitant prices on the platform sharply contrasted with roadside vegetable vendors bundling free coriander alongside veggies to woo buyers.
"Maybe it is grown on moon soil?" wondered a netizen on X.
In its response, Zepto said that the system glitch had led to the pricing disparities and that the company is committed to addressing customer concerns ..
