Author Rob Bier argues that successful organizations value intellectual humility, empathy, psychological safety, and courage.
Not all the ideals that companies often commit to are equally useful. Some are too vague, others are too disconnected from people’s daily lives, and others are simply too different from the reality of how people currently behave to take hold. This observation led me to wonder if there are some essential values—values that absolutely must be in place if you’re going to build a high-performance organization.
