Apple told The Today Show it's aware of an issue leading some iPhones to not play sounds during alarms and that a fix is coming.
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If you slept through your iPhone alarm recently, it might not have necessarily been your fault.
Some iPhone users say their alarms haven't been working lately, taking to social media to vent — with some saying they were late to work or school after multiple alarms they'd set didn't go off.
Apple did not immediately respond to BI's request for comment but the company told The Today Show it's aware of an issue leading some iPhones to not play sounds during an alarm and that it's working on fixing the problem.
In the meantime, there are a few things you can try that might help solve the problem.
In your phone's settings, go to Face ID & Passcode and scroll to Attention Aware Features. This feature detects if the user is paying attention to their phone and may lower the volume of sounds if it thinks you're looking at your phone, so you'll want to make sure it's toggled off in case.
In settings, you can also turn your volume up under Sound & Haptics. On this page, there's also Change with Buttons, which allows you to adjust the volume of your ringer and alerts using the volume buttons; you might want to turn this off to keep yourself from accidentally lowering your alert volume.
For now, at least you can point to others saying they experienced alarm issues if your boss asks what happened.
