Generative AI’s refusal to produce ‘controversial’ content can create echo chambers

In a recent report, we found that generative AI has important shortcomings regarding freedom of expression and access to information.

Google recently made headlines globally because its chatbot Gemini generated images of people of color instead of white people in historical settings that featured white people. Adobe Firefly’s image creation tool saw similar issues. This led some commentators to complain that AI had gone “woke.” Others suggested these issues resulted from faulty efforts to fight AI bias and better serve a global audience.