People are RETURNING the Apple Vision Pro as users complain about three problems including headaches
APPLE fans have started returning the tech giant’s flashy new mixed reality headset over a series of complaints including headaches.
The Apple Vision Pro was released in the US on February 2 costing an eye-watering $3,499 (£2,749).
But the iPhone maker has a 14 day return policy which some have taken advantage of before the cut off date.
One issue users have raised is headaches.
There’s nothing in it for me that I’ll use frequently enough to warrant my keeping it
Apple Vision Pro user
“Can’t wait to return the Vision Pro, probably the most mind blowing piece of tech I’ve ever tried,” X user Rjey wrote.
“Can’t deal with these headaches after 10 minutes of use though.
“Just for the record I’ve tried other VR headsets before and have never dealt with headaches of any sort.”
Others say the device triggered motion sickness.
“It gave me a bad headache and motion sickness, but I don’t think it was the Vision Pro’s fault,” Adam Preiser wrote on X.
“I was born cross-eyed and had surgery when I was 2 to “cosmetically” correct it.
“I can only use one eye at a time. So when I put it on, it was sensory overload and I couldn’t really focus on something as simple as watching a video.”
Meanwhile, Parker Ortolani from The Verge wrote on Threads that the gadget is “just too uncomfortable to wear” and “it’s a strain on my eyes”.
“It’s clearly the future. It works like magic,” he explained.
“But the physical tradeoffs are just not worth it for me right now.
“I’ll be back for the next one, assuming they fix these comfort issues.”
Apple does warn that the Apple Vision Pro “might aggravate” some medical conditions or “increase your risk of injury or discomfort”.
These include conditions such as:
- Migraines or chronic headaches
- Dizziness or vertigo
- Eye or vision conditions, (eg binocular vision conditions)
- Psychological conditions
- Inner ear conditions
- Dry eyes, itchiness, or swelling of the eyelids
- Infections of the eyes, eyelids, or skin around the eyes
- Skin allergies or sensitivities
- Seizures
- Balance or gait conditions
Apple advises people to “start using Apple Vision Pro gradually to get adjusted” and “take regular breaks, even if you think you don’t need them”.
“Immersive content that has a higher probability of causing certain people to experience motion sickness is labeled in the App Store as having high motion,” the company’s website states.
“Be aware of this label as you select immersive content, especially while you’re getting used to Apple Vision Pro.”
Limited uses
Another user decided to return the Apple Vision Pro not because of comfort but due to a lack of useful content.
“Two hours after unboxing my Apple Vision Pro and using it, I decided to box it back up again and return it,” Alexander Torrenegra said on X.
“It’s quite cool, but there’s nothing in it for me that I’ll use frequently enough to warrant my keeping it.”