(FOX BUSINESS) -- A United Kingdom delivery company's use of AI backfired after a disgruntled customer was able to make it swear and criticize the company, prompting the company to disable part of its AI-powered chatbot.
According to the BBC, the erratic AI behavior came after delivery firm Dynamic Parcel Distribution (DPD) implemented a system update, prompting the chatbot to go rogue.
"An error occurred after a system update yesterday," DPD said in a statement to the BBC. "The AI element was immediately disabled and is currently being updated."
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