The Employee Experience: Designing Workplaces from User Research
The average person spends approximately 90,000 hours, equivalent to one-third of a lifetime, at work. The workplace can be a second home to adults, and spending multiple hours has fueled a longstanding desire for change within the workplace. Over the decades, various factors, including pandemics, economic crises, and changing generational preferences, have impacted the nature of work and the places people work in. The recent phenomena of the Great Resignation and the widespread adoption of remote and hybrid work arrangements have accelerated the transformation of workplaces. In response, organizations are increasingly prioritizing the overall employee experience, recognizing the need to create environments that accommodate evolving work structures while fostering satisfaction, engagement, and well-being among their workforce.