Interactions can be applied to high-fidelity UX maps to showcase user research and further engage with stakeholders.
Summary: Interactions can be applied to high-fidelity UX maps to showcase user research and further engage with stakeholders.
Our visual-design guide for UX Maps shows how to approach creating high-fidelity maps, regardless of the design tool. This article explores the use of user-interface (UI) design software, like Figma or Sketch, for building high-fidelity, interactive UX maps . Maps based on research that focus on a product or service's current (as-is) state, like customer-journey maps or experience maps, work best as interactive rather than static maps because interactivity allows you to showcase specific user quotes and actions.
Interactive maps are not appropriate for every single project. Here, we discuss some of their advantages and disadvantages.
Advantages of Interactive Maps
