A Utah man has been left rightfully scarred after he received (and sipped from) a "warm cup of urine" that a Grubhub driver delivered in place of a Chick-fil-A milkshake. *Shudders*
Caleb Woods told a local news outlet that he ordered fries and a shake from the fast food joint via Grubhub.
"When I started eating my meal upon delivery, I put a straw in my cup that was delivered and took a sip," Woods said. "I soon discovered that the cup delivered to me from the GrubHub driver was a warm cup of urine."
He confronted the delivery driver, who had not yet left. The entire conversation was captured on Woods' home security system.
"Did you confuse the cups, cause, like, dude—it’s a half full of pee," Woods told the driver, while holding the styrofoam cup in question. "Do you realize this is pee?"
The Grubhub worker admitted to accidentally switching the cups. He said that he relieves himself into a cup in the car because of the long hours he works.
Woods said that some of his money was refunded, but he wasn't compensated in full, despite the disturbing experience.
"I think it [the order] cost like 25 bucks. They refunded like $18, the actual cost of the food," Wood told Fox 59. "They didn’t refund the delivery fee or the tip that I gave."
Grubhub has since commented on the incident. "We took immediate action with the driver and ended his contract with us,” the company said in a statement. "We’re following up with the customer to apologize and are coaching the representative who was previously in touch with the customer."
Earlier this year, DoorDash suffered similar criticism when a driver spit on a 13-year-old boy's food after not receiving a sufficient tip. The food-delivery company similar apologized in a statement, claiming that while they "empathize with the frustration of not receiving a tip," the behavior was "unacceptable and falls far below the high quality experience" they aim to provide.
Personally, I think I'll take a break from food delivery for a sec.
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