WhatsApp has announced new features to enhance the user experience with businesses. The platform has partnered with Razorpay and PayU to enable users in India to make payments via the app. Additionally, WhatsApp introduced Flows, which allows businesses to create customized forms for services like ordering a meal or booking an appointment. The platform also rolled out Meta Verified for WhatsApp businesses, offering enhanced account support and impersonation protection. India is seen as a key market for WhatsApp's monetization efforts, with business messaging playing a crucial role.
