TAFI asks Go First to process refunds using money deposited in credit shell
Amid uncertainty over tickets booked by passengers with crisis-hit Go First, a travel agents' body on Friday urged the carrier to make the refunds from the agents' funds deposited in a credit shell with the airline.
The Travel Agents Federation of India (TAFI) has also urged Go First that the ticket refund amount be directly credited to the agents' bank accounts as many passengers are seeking refunds.
TAFI, which has more than 1,400 members, in a letter to Go First CEO Kaushik Khona said that thousands of tickets need to be cancelled due to the suspension of flights.
Go First has cancelled all flights till May 9 and has suspended sale of tickets till May 15.
On GoFirst's website, bookings are available from May 23 but there was no official word on whether the suspension of ticket sales has been extended beyond May 15.
"Hundreds of travel agents across the country have placed substantial deposits with your airline in a credit shell to be used for immediate and future bookings and w