It was only last year that Amazon’s CEO, Andy Jassy, called Amazon Care one of the most exciting innovations at the company. But on Wednesday, employees learned that Amazon Care would shut down at the end of the year, an abrupt end to a program once central to its plans to reshape healthcare.
The abrupt shutdown doesn’t mean Amazon is getting out of healthcare — it might just mean a reframing. It recently bought the subscription-based primary care company One Medical, which offers similar services to Amazon Care. Reports indicate Amazon is also interested in at-home healthcare technology company Signify Health. Amazon still wants to take on healthcare, but it’s clarifying its approach: instead of building from scratch, it’s taking over...
