No changes from ministry on restaurant delivery charges
By Nawara Fattahova
KUWAIT: The delivery fees of restaurants in Kuwait are still the same without any new increase, according to government official. Restaurants are only allowed to charge 250 fils for delivery in the same area, and 500 fils to different area. Yet, some restaurants are charging higher prices, and many customers complained of being charged by KD 2 and 3 for the delivery of their food.
The 500 fils and 250 fils charge was set by a decision that applies on all restaurants and no new changes were applied, said Mish’al Al-Manea, President of the Consumer Protection Association (CPA). “There is no exception for any far area no matter how far it is from the restaurant. The restaurant can only charge a maximum of 500 fils. If the restaurant had many customers in a far area, then they should open new branch there,” Manea told Kuwait Times.
The delivery fees may be higher for other than restaurants delivery. “If the company was licensed as a restaurant, then they can’t change the above-mentioned fix charge for their delivery. This rule is not applied on delivery companies. The Ministry of Commerce and Industry is currently studying issuing a new law to apply the same rule on these companies. The law will be based on the verdicts issued by the court in this matter. This law is expected to be issued soon,” he further said.
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