A CURRY house has unleashed a scathing response to a TripAdvisor reviewer who dubbed their Indian food “modest at best”. The owner of Jambavan in Warwick didn’t take too kindly to the criticism of his top-rated restaurant and instead slammed the disgruntled diner. The Indian eatery regularly receives positive reviews from its customers and is […]
A CURRY house has unleashed a scathing response to a TripAdvisor reviewer who dubbed their Indian food “modest at best”.
The owner of Jambavan in Warwick didn’t take too kindly to the criticism of his top-rated restaurant and instead slammed the disgruntled diner.
The Indian eatery regularly receives positive reviews from its customers and is regarded as one of the top restaurants in the town – but it seems one visitor was left with a bad taste in their mouth.
One customer named Paul went on a spectacular rant in his TripAdvisor review, slamming his bad Biriani and “lacking” Rogan Josh.
He branded the esteemed establishment’s food as “modest at best” and vowed never to return again after visiting in September last year.
Paul’s savage one-star rating, titled “Poor Food, Worse Service”, began: “Visited this restaurant during a three-day break in Warwick.
“After having a starter each, which was modest at best, along came the main (a Rogan Josh for me and a Biriani for my girlfriend).
“Quite simply the main was lacking in any hint of spice.”
It continued: “After asking for the Rogan Josh to be given a bit of a kick as it had none at all it was then taken back to the kitchen and brought back to me unpallatively (sic) hot.
“Skip to the end of the evening we were confronted by whom I assume was the manager who defended the chef by saying everyone has an off day.
“We weren’t offered any deduction of the bill even though I’d left the Rogan Josh as it was inedible,” he said.
“He didn’t ask whether we’d enjoyed our meal as it was quite obvious that we hadn’t. We paid the bill and left never to return.”
But Jambavan’s proud owner Mashuk hit back at the brutal commentary with a hilarious response.
He replied: “I’m glad you were only here for a three-day break Paul, as I really can’t be doing with customers who like to have deductions from their bill. As it happens you never met me.
“We pride ourselves on the authentic food we serve, perhaps whilst ordering you should have specified your personal taste and another dish more suitable to your palate would have been suggested.
“I was informed that your dish was replaced,” Mashuk wrote.
Want it mild! Want it hot! Want a deduction! Want a freebie! Do you exactly know what you want? Good bye.
Mashuk
“Want it mild! Want it hot! Want a deduction! Want a freebie! Do you exactly know what you want? Good bye.”
His ruthless reaction was applauded by fans of the restaurant, while others praised its “outstanding” grub.
One wrote: “Jambavan has got to be the best Indian restaurant in Warwickshire.
“Foodies who want to taste authentic dishes will not be disappointed.”
Another added: “Amazing food. Catered for our kids. Food was exceptional. We will be back soon. Thank you For a great night!”
While a third chimed in: “This is by far, the best Indian food I have had. The vegetarian options were incredible.
“A fantastic and most enjoyable experience, we will be back.”
Jambavan boasts a four-and-half star rating on Tripadvisor with 302 independent reviews, of which 246 are excellent.
The curry house even earned the Travellers’ Choice 2021 award last year.
