BrandPost: Rising Phone Fraud Can Jeopardize Operations and Earnings
A common, growing scam is when a retail employee is tricked into believing a law enforcement officer requires activation of a Visa card, all through a simple phone call. One group of retailers identified 170 successful scam attempts of more than $460,000 in losses. But that’s likely only a fraction of total losses.
For companies big and small, phone fraud and scams, including social engineering and robocalls, is a serious global issue. Call spoofing is just one of the latest. These types of scams include spoofing a CEO’s phone number and voice to ask for funds to be transferred to a fake subsidiary. In other scams, callers try to extract information by impersonating employees’ coworkers using a spoofed phone number and employee ID.