On paper, using a website to schedule your vaccine appointment seems like an easy way to gain access to much needed COVID-19 immunizations. But a new investigation from The Markup shows that state-run vaccine websites are slow to load on mobile devices, compounding what can be an already intimidating sign-up experience for people who are less comfortable online.
The Markup conducted its performance tests using Google’s open-source Lighthouse tool, in this case relying on the tool’s ability to measure the time it takes for a site to load and be functional. For this test, The Markup focused on the performance of the mobile version of sites on the Chrome browser and conducted the tests from three separate locations (New York, Texas, and...