The dark secret of the ‘New Normal’
Disclosure: Cisco is a client of the author.
Most of the large companies I’m involved with almost all report higher productivity numbers due to the shift this year to working from home. But behind these numbers are less widely circulated statistics that indicate employees are burning out, feeling neglected, working too much, and becoming depressed. While performance has increased impressively, it been possible by sacrificing a healthy work-life balance.
Cisco is one of the few firms whose Chief People Officer, Francine Katsoudas, has identified the problem and worked to mitigate it as we approach the holidays. It is worthwhile to explore just why the firm has routinely been ranked first as a great place to work — even before the COVID-19 pandemic arrived.